Summary

Ahead Group is looking for a Technical Project Manager – Voice to support a client in the banking and financial services sector. The ideal candidate will lead regulated voice infrastructure initiatives, including data center and office migrations, ensuring compliant delivery of trader voice, voice recording, and enterprise telephony platforms in a highly regulated environment.

Responsibilities

• Lead end-to-end delivery of voice-related projects, including data center and office migrations

• Manage regulated voice infrastructure covering trader voice, voice recording, and enterprise telephony platforms

• Coordinate with vendors, telco providers, and internal teams for voice circuit installations and site access

• Oversee project budgets, forecasting, and financial reporting in collaboration with Finance

• Manage procurement and contract processes, ensuring SLAs and technical requirements are clearly defined

• Communicate effectively with stakeholders across IT, compliance, and business teams

• Ensure adherence to regulatory, security, and compliance requirements throughout project delivery

Required Skills

• Bilingual in English and Japanese (JLPT N2 or above)

• Proven experience managing voice infrastructure projects in banking or telecom environments

• Strong knowledge of Cisco Systems, trader voice platforms, voice recording systems, and enterprise telephony

• Experience with Audio-Visual and Telepresence systems

• Understanding of telco provider processes for voice circuit installations

• Strong stakeholder management and vendor coordination skills

• Experience delivering projects in regulated and compliance-driven environments

Desired Skills

• PMP or equivalent project management certification

• Experience with Microsoft Teams and Microsoft 365

• Background in large-scale enterprise or financial services transformations